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We have also designed a Data Mart which is a natural starting-point for answering management Enquiries, producing Business Intelligence, Performance Reports and KPIs.
Customer Journey Mapping is an initiative by the British Governnment. It is being taken up by a number of Local Authorities such as Stoke City Council, and is enthusiastically supported by a number of consultancy companies, such as People and Participation. and Experience Solutions.  |
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