Customer Journey Mapping to Retail Template Data Model


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Data Model for Customer Journey Mapping to a Retail Template

An Access Database is available on demand.
I decided on a different approach in early July, 2016

Events in an Agile Customer Journey	Our Canonical Data Model Logically we want to show a second relationship between Locations and Events but it doesn't show at the conceptual level so we do not need to change the Model.
Retail Platform Architecture	Logical Canonical Data Model
Physical Canonical Data Model This is being created using Oracle's Apex Cloud-based Data-as-a-Service	Data Loaded Max Workspace Workspace is A13674, user [email protected], with m123. Transaction Data - Documents, Events, Payments. Master Data - Customers, Locations, Products and Services. Reference Data - Channels, Document Types, Payment Methods.

Barry Williams
Principal Consultant
Database Answers Ltd.
London, England
July 10th. 2016

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