Here are some Customer-related Data Models that I have created over the past two years. If you would like an Access Database for any of these Models, let me know. CRM Top-Level Customers with multi-lingual B2C Customers at a Bank Customers at a Bookstore Customers at a Call Center Customers and Car Hire Customers and Car Sales Customers and Car Servicing Customers and a Department Store Customers and a Games Shop Customers and Personal Insurance Customers/Clients at the Hairdressers Customers/Patients at a Health Center Customers/Clients and Hardware Sales Customers and Loans Customers - Commercial and Personal Customer Data Customer Data Catalog Customer MetaData Repository Customer Metrics Customer Order Tracking